Privacy Policy

Last Updated: 1st January 2026

This Privacy Policy explains how xqentrovazilumexia.top AG collects, uses, and protects your personal information when you visit our website or use our services. We are committed to protecting your privacy and ensuring compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

Data Controller Information

The data controller for your personal information is:

Data We Collect

We collect and process the following categories of personal data when you interact with our website and services:

Information You Provide Directly

When you contact us through our website forms, email, or phone, we may collect:

• Name and contact details (email address, phone number)
• Company name and position
• Communication preferences
• Messages and correspondence content
• Information about your procurement requirements

Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address and device information
• Browser type and version
• Pages visited and time spent on our website
• Referring website information
• Cookie and tracking technology data

How We Use Your Information

We process your personal data for the following purposes, based on legitimate legal grounds under GDPR:

Service Provision

We use your information to provide our vendor selection and procurement consulting services, including:

• Responding to enquiries and providing quotes
• Delivering requested services and support
• Managing client relationships and contracts
• Processing payments and maintaining records

Website Functionality

We use your data to ensure our website functions properly and to improve user experience through analytics and performance monitoring.

Legal Compliance

We may process your information to comply with legal obligations, including tax requirements, regulatory compliance, and responding to lawful requests from authorities.

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

For detailed information about the cookies we use, please refer to our Cookie Policy.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

• With service providers who assist us in operating our website and delivering services
• When required by law or to protect our legal rights
• In connection with a business transfer or merger (with appropriate safeguards)
• With your explicit consent for specific purposes

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, and resolve disputes. Generally:

• Contact form submissions: 3 years from last contact
• Client records: 7 years after service completion (for legal and tax purposes)
• Website analytics data: 26 months maximum
• Marketing communications: Until you unsubscribe or object

Your Rights

Under GDPR and applicable data protection laws, you have the following rights regarding your personal data:

• Right of Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Request limitation of data processing
• Right to Data Portability: Request transfer of your data
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent for consent-based processing

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and staff training
• Secure hosting and backup procedures

International Data Transfers

As we operate primarily within the European Economic Area, your personal data is generally processed within the EU. If we need to transfer data outside the EU, we ensure appropriate safeguards are in place, such as adequacy decisions or standard contractual clauses.

Contact Information

If you have questions about this Privacy Policy, wish to exercise your rights, or need to contact us about data protection matters, please reach out to us:

Supervisory Authority

You have the right to lodge a complaint with the Austrian Data Protection Authority (Datenschutzbehörde) if you believe we have not handled your personal data in accordance with applicable laws:

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of significant changes by posting the updated policy on our website with a new "Last Updated" date. We encourage you to review this policy periodically.

Legal Basis for Processing

Under GDPR, we process your personal data based on the following legal grounds:

• Contract Performance: To provide services you have requested
• Legitimate Interests: To operate our business and improve our services
• Consent: For marketing communications and certain cookies
• Legal Obligation: To comply with applicable laws and regulations